Frequently Asked Questions
This section provides answers to questions we frequently get asked:
- How do I register with the surgery ?
- Do I live in your practice area ?
- How do I make an appointment ?
- How do I cancel an appointment ?
- How do I obtain medical advice and the surgery is closed ?
- How do I request a home visit ?
- How do I check-In for my Appointment on Arrival at Reception ?
- How do I order Repeat Prescriptions ?
- How do I get the most out of a consultation ?
- How do I change my Address and Tel No ?
- How do I get advice or help on how to stop smoking ?
- How do I obtain a result to a recent laboratory test ?
- I am living in the area temporarily and am not registered with a local doctor, can I get medical help ?
- How do I see my Medical Records ?
- How do I find out what is on this web site ?
Answers to Your Questions:
How Do I ... Register with the Surgery ?
We currently have an open list and welcome requests for registration with the practice from patients living in or moving to the practice area.
Full details on how to Register.
Registering as a Temporary Residents.
Do I live within your Practice Area ?
To find out if you live within our practice area please contact reception.
How Do I ... Make an Appointment ?
The procedure for making an appointment is given on our appointments page. You can also find out about opening hours etc there.
How Do I ... Cancel an Appointment ?
It is very important to inform us if you cannot attend an appointment. You can cancel your appointment via this web site. Instructions for canceling appointments.
How do I obtain medical advice and the surgery is closed ?
Information on what to do when the surgery is closed can be found here.
How do I request a home visit ?
View our Home Visits page for details.
How Do I ... Check-In for my Appointment on Arrival at Reception ?
On arrival at the surgery for your appointment, please report to the reception window and let the receptionist know you have arrived.
How Do I ... Order Repeat Prescriptions ?
There are many options available for sending us your repeat prescriptions. Instructions for ordering your Repeat Prescriptions.
How Do I ... Get the most out of a consultation ?
Advice on how you can get the most out of your consultation with the doctor can be found here.
How Do I ... Change my Address and Tel No ?
You can use forms available on this web site, call us or write to us. Full details on how to inform us of a change of address/tel no.
How do I get advice or help on how to stop smoking ?
Please ask for an appointment in the nurse-run smoking cessation clinic if you need advice or help on how to stop smoking.
How do I obtain a result to a recent laboratory test ?
Details on how and when to obtain your test results can be found here.
I am living in the area temporarily and am not registered with a local doctor, can I get medical help ?
Yes, our procedure for temporary residents can be found here.
How Do I ... See my Medical Records ?
You have the right to know what information we hold about you. If you would like to see your records please let us know and we will tell you what to do.
How do I ... Find out what is on this web site ?
You can use the main menu to look through the items available, or if you are looking for something in particular use the search tool found near the top right of every page. This will search the site and provide a list of any pages which include your keywords.