In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.
Out of hours services are available when the practice is closed (our opening times can be found here).
If you need to see a doctor with an urgent problem outside normal surgery hours, please telephone NHS 111 and you will be given instructions how to contact the emergency out of hours doctor.
Out of Hours support is provided via NHS 111 and is staffed by fully trained health advisers and local GPs. You can get advice and, if necessary, a GP assessment at a local "out of hours" centre, or a GP home visit if you are housebound.
For urgent problems we offer urgent on the day appointments during surgery hours. If you need an urgent appointment telephone 0117 957 6000.
What to do when my Medical Practice is closed:
- If you need medical help fast but it’s not an emergency call 111
- If it’s a life-threatening emergency call 999
NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.
- Calls to 111 are FREE from landlines and mobiles
- NHS 111 is available 24/7, every day of the year
When to call 111
- You think you need to go to Accident and Emergency (A&E) or to another NHS urgent care service
- The surgery is closed and you need healthcare advice
- You don’t know who to call for medical help
When to all 999
- Call 999 for life-threatening emergencies such as:
- Major accident or trauma
- Severe breathlessness
- Severe bleeding
- Loss of consciousness
- Severe chest pain
During normal practice opening hours the practice remains your first point of contact for all routine requests.
More information about NHS 111 can be obtained at www.nhs.uk/111
Please only visit the Accident and Emergency (A&E) department if it is an emergency.